Cookie Policy

Effective date: March 1, 2026
Last updated: March 9, 2026

This Cookie Policy explains how Plexiqa uses cookies and similar technologies, what they are used for, and what choices you have.

This Policy should be read together with our Privacy Policy, which explains how we process personal data more generally.

1. What are cookies and similar technologies

Cookies are small text files stored on your device when you visit a website or use an online service.

We may also use similar technologies, such as:

localStorage
session storage
other technologies that store or access information on your device

In this Policy, we use the term "cookies" to refer to both cookies and similar technologies unless stated otherwise.

2. Why we use cookies

We use cookies and similar technologies for the following purposes:

to let you sign in and stay signed in;
to keep Plexiqa secure and working properly;
to remember settings and preferences;
to understand how Plexiqa is used and improve the service;
to support analytics and product development, where permitted.

3. Categories of cookies we use

3.1. Strictly necessary cookies

These cookies or similar technologies are required for Plexiqa to function properly.

They may be used for example to:

authenticate users;
maintain secure sessions;
protect the service against abuse or technical failures;
remember essential technical settings.

Because these technologies are necessary for the operation of Plexiqa or to provide a service you have requested, they may be used without consent where permitted by applicable law.

3.2. Analytics cookies

We may use analytics cookies or similar technologies to better understand how users interact with Plexiqa, for example:

which pages or features are used;
how users move through the app;
how often certain actions happen;
how we can improve usability, content, and product decisions.

Where required by applicable law, analytics cookies are used only after you give consent.

If you refuse analytics cookies, Plexiqa should still work, but we may have less information to improve the service.

4. Technologies and providers we use

Depending on how Plexiqa is configured at a given time, we may use the following tools and providers:

our own essential storage mechanisms for login, session handling, and app functionality;
PostHog for product analytics;
other technical providers where needed to support the operation of Plexiqa.

We aim to keep the use of cookies and similar technologies limited to what is reasonably necessary for the relevant purpose.

5. PostHog analytics

Plexiqa may use PostHog for product analytics.

Depending on our configuration, PostHog may operate in more than one mode.

On some public surfaces, such as the landing page, we may use limited cookieless analytics that does not rely on cookies or localStorage and is intended to measure anonymous usage in a restricted form.

In other parts of Plexiqa, PostHog may use cookies, localStorage, or similar technologies to help us understand how the service is used. This may include information such as usage events, device or browser-related technical data, session-related data, and interactions with app features.

Where required by law, analytics that relies on cookies, localStorage, or similar technologies will only be enabled after you provide the relevant consent.

If you decline analytics cookies, we will aim not to enable analytics tracking that relies on such technologies. This does not necessarily prevent the use of limited cookieless analytics where permitted by applicable law and configured by Plexiqa in that way.

6. Legal basis for using cookies

The legal basis depends on the type of cookie or similar technology:

strictly necessary cookies are used because they are necessary to provide Plexiqa or a feature you have requested;
analytics cookies and similar storage-based analytics technologies are used on the basis of your consent, where consent is required by applicable law;
limited cookieless analytics, where used, may rely on a different legal basis where permitted by applicable law because it does not depend on cookies or similar storage on your device.

You can withdraw or change your cookie preferences at any time through the available consent or privacy settings, if such tools are provided in Plexiqa.

7. How long cookies are stored

Some cookies are stored only for the duration of your session and are deleted when you close your browser or app session.

Others may remain on your device for a longer period, depending on their purpose, configuration, and the provider that sets them.

Where possible, we aim to limit storage periods to what is reasonably necessary for the relevant purpose.

8. How to manage your preferences

If Plexiqa provides a cookie banner, consent manager, or privacy settings, you can use those tools to:

accept or reject analytics cookies;
change your preferences later;
withdraw consent where applicable.

You can also manage cookies through your browser or device settings. Please note that disabling strictly necessary cookies or storage technologies may affect the availability or functionality of Plexiqa.

9. Third-party cookies and storage

Some cookies or similar technologies may be set or used by third-party providers that support Plexiqa, such as analytics or infrastructure providers.

Where third-party providers are involved, their own policies and practices may also apply.

For more information about how personal data is processed in connection with these technologies, please see our Privacy Policy.

10. International data transfers

Some providers connected with cookies, analytics, or similar technologies may process data outside the European Economic Area.

Where this happens, we aim to use appropriate safeguards and reasonable measures to help protect personal data in accordance with applicable law.

We may update this Cookie Policy from time to time.

If we make material changes, we will try to notify users in an appropriate way, for example through the service interface.

The current version of this Cookie Policy will always be available within Plexiqa.

12. Contact

If you have questions about this Cookie Policy or how Plexiqa uses cookies and similar technologies, you can contact us at:

Privacy contact: team@plexiqa.com
Support contact: support@plexiqa.com